Documentation Specialist – New Product Implementation (NPI)

Job Status: Full Time


The NPI (New Product Implementation) / Documentation Specialist is responsible for assisting the NPI lead and Process Control Manager in maintaining and continuously improving the NPI / Document Control Quality System in order to support the business and release of work instructions, meet regulations and established requirements. Ensures that product and product related documents are processed through the DocuShare database in compliance with established procedures, Engineering Change Orders (ECOs), Manufacturing Change Orders (MCOs), Deviations and Engineering Change Requests (ECRs).

Key Responsibilities:

  • Ensure compliance with ISO documentation control and retention requirements;
  • Provide accurate and timely documentation for build processes relating to the core competencies of the organization;
  • Process, distribute, store, and control Master Customer Files for all assigned customer products including manufacturing documentation;
  • Coordinate documentation schedule with engineering, planners, account managers, and buyers;
  • Works closely with Engineering to support their efforts during New Product Introductions;
  • Resolve documentation questions and issues for engineering, planners, programs managers, and buyers;
  • Interpret customer BOMs and maintain Engineering Master Revisions;
  • Generate and structure Engineering Masters based off of the customer’s BOM’s and Engineering Quotes including part number creation, product routing, and creating supplemental information/instructions;
  • Revise BOMs, AVL, routings, procedures and MFG documents in accordance with our established procedures and prepares document packages for New Product Introductions;
  • Compile and maintain control records and related files to release prints, drawings, and engineering documents to manufacturing and other operating departments;
  • Report on the Engineering Open Order schedule for NPI review on-time delivery;
  • Distribute and control documentation across the production floor;
  • Provide customers with the highest quality of products and service;
  • Understand and apply appropriate quality improvement processes.

Qualifications & Key Competencies:

  • 3 years of relevant documentation experience;
  • Associate’s or Bachelor’s Degree in a business related field strongly preferred;
  • Basic understanding of electronic components, box built and cable harness assembly processes preferred;
  • Strong interpersonal relationship skills and the ability to maintain a positive, professional demeanor;
  • High degree of accuracy, attention to detail and confidentiality;
  • Excellent analytical, problem solving and decision making skills;
  • Effective verbal, listening and written communication skills and organizational and time management skills;
  • Strong sense of urgency and ability to meet deadlines with the ability to work independently and/or as a team member on multiple projects;
  • Excellent analytical, problem solving and decision making skills;
  • Proficient in using Microsoft Office applications, and Windows Operating System, familiarity with document management system and MRP/ERP systems.


  • United States (Required)